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How can we help you?

Our support team is ready to help if you encounter any issues. 

Important: We do not provide financial advice and do not have access to your account information. Therefore, please be as clear as possible when you need assistance.

Send us an email

Reach us at:

support@grassfeld.com
Contact us
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The list of topics that you can read about in the knowledge base, like budgets, savings goals, analytics, loyalty cards, etc.

Knowledge base

Is something still not completely clear or do you have any questions? We are of course happy to help you.

Go to Knowledge Base

Issue request

Follow the next steps to submit an issue request:

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Go to the “More” tab in the mobile application and open the “Get Help” screen.
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Tap on the “Submit an Issue request” button.
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Got questions? We’ve got answers

What can I do with a Premium+ subscription?
What is a Light subscription?
Can I remove standard categories?
What can I share with another user?
How can I remove a transaction from analytics?
Why aren't transactions syncing from my connected account?
Can I sync savings accounts or credit cards?
How can I set up recurring transactions?
How does the Grassfeld app work?
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Can’t find your answer here?

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The sooner you start using Grassfeld®, the better. Creating and tracking financial goals gives you and your family the necessary perspective. Your path to financial freedom becomes clearer than ever.